We have a fully managed network with anySiteSolutions.com, and need to remotely connect to the network while offsite, is this possible? Yes!

Some benefits of this type of connection:

  1. You are essentially remotely putting your computer back inside your office walls and behind your secure firewall.
  2. Secure browsing from a public location, by routing all traffic over your secure VPN tunnel back to your office before going to the Internet.
  3. Remote access to ALL local resources: File Shares, Printers, Scanners, Phones, fellow users, etc.
  4. Enjoy Remote Desktop connection to your local computer while offsite.

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Getting started

Please contact your dedicated representative at anySiteSolutions.com to collect the following information:

  1. Username
  2. Password
  3. Server Name / Address
  4. Pre-Shared Key

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Windows 10

  1. Settings, VPN, Add VPN Connection
  2. VPN Provider: Windows (built-in)
  3. Server name or address: <clientdomain>.anySiteDDNS.com
    Please confirm this address with your dedicated rep at anySiteSolutions.com
  4. VPN type: L2TP/IPsec with pre-shared key
  5. Pre-shared key: (please contact anySiteSolutions.com for your key)
  6. Type of sign-in info: User name and password
  7. User name: (please contact anySiteSolutions.com for your username)
  8. Password: (please contact anySiteSolutions.com for your username)
  9. Remember my sign-in info: CHECKED

Double-check these settings:

  1. Control Panel, Network & Sharing settings, Change Adapter Settings
  2. Right-click the L2TP adapter, then go to Properties > Security.
  3. Under Type of VPN, select Layer 2 Tunneling Protocol with IPsec.
  4. Click Advanced Settings. Select preshared key for authentication and enter it.
  5. Make sure to have the option of Allow these protocols enabled and mark the checkbox for Check Microsoft CHAP Version 2 (MS-CHAP v2), as shown in the screenshot below.

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MacOS

  1. System Preferences, Network
  2. Click plus button at bottom left
  3. Configuration: Add Configuration
    -Name: any descriptive name
    -Create button
  4. Server Address: <clientdomain>.anySiteDDNS.com
    Please confirm this address with your dedicated rep at anySiteSolutions.com
  5. Account Name: enter your username
    (please contact anySiteSolutions.com for your username)
  6. Authentication Settings… button:
    -Password: (please contact anySiteSolutions.com for your password)
    -Shared Secret: (please contact anySiteSolutions.com for your key)
    -OK button
  7. Apply button

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TROUBLESHOOTING

There may be some times when you will find the connection cannot be made, or even that the connection is made, but you still cannot gain access to your network properly.

  1. Reboot
    The old tried and true, please reboot first.
  2. Remove / Re-Add Connection
    Believe it or not, much like a reboot, this is the first thing our team will try many times. And… it WORKS many times! So odd (and annoying), but it works!
  3. If none of those options work, please contact us and open a support ticket. We will be happy to help!

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Please contact anySiteSolutions.com for further support –

https://anySiteSolutions.com