My credit card bills to a different address than the address I have on my account? Can I add a separate billing address to my account so my credit card charges don’t get declined?

Yes – please follow these steps:

  1. Logon to the Client Portal (how to can be found here: How do I logon to the Client Portal?)
  2. On the main screen, click the
    [+ New Contact…] button in the left column.
  3. Fill in the new billing address information – you can skip the Activate Sub-Account and Email Preferences sections – and click the [Save] button.
  4. Now, under the “Hello, <your name>” menu at the top right, click Edit Account Details
  5. Select the new contact you just created in the Default Billing Contact dropdown list, and click [Save Changes]