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QUESTION
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I am missing some email I know was sent to me – is there a junk mail filter I need to check?
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ANSWER
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To check your junk mail folder, logon to webmail
(How to logon to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/)
Click Junk E-mail folder on the left and review your messages.
Right-click any message you want to keep, and select Actions, then Mark, then Not Spam to whitelist the message and move it to your inbox.
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EXAMPLES
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APPLIES TO / KEY WORDS
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Email
JunkMail
Spam
Junk Mail
Junk Email
Webmail
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REF
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