========= QUESTION --------- How do I renew my Domain Name Registration? I just received a "Upcoming Domain Renewal Notice" email - what do I do now? ========= ANSWER --------- Logon to the Client Portal (How to logon to Client Portal: http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click the Domains in the navigation barClick Renew DomainsSelect the checkboxes next the domains you [...]
========= QUESTION --------- How do I add an SPF record in DNS for my domain? ========= ANSWER --------- Logon to your control panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ Navigate to the DNS Settings area http://www.anysitesupport.com/how-do-i-access-my-dns-settings/ Be sure to review the DNS records already listed to make sure there isn't already an SPF record you should edit. Click Add NewSelect [...]
========= QUESTION --------- How do I add a new or edit an existing email address? ========= ANSWER --------- Logon to the Control Panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ Click the Domains icon Click the domain you are interested in working with Click the Email Accounts (POP3) icon *Note: if you do not see all of your email accounts [...]
========= QUESTION --------- How do I look up or reset my Helm (Windows Hosting Account Control Panel) password? ========= ANSWER --------- Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Select the Products link Select the View Details button next to the web site hosting account you are working with Scroll down to the Login Details section Use [...]
========= QUESTION --------- Every time my email program attempts to check for new mail, I receive this error: Can't verify the identity of "mail.MYDOMAIN" The certificate for this server is invalid. You might be connecting to a server that is pretending to be "mail.MYDOMAIN" which would put your confidential information at risk. Would you like [...]
========= QUESTION --------- How do I grant another user access to my account? How do I let someone else logon to my account? ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click Edit Account Details under your name at the top rightClick Contacts/Sub-AccountsSelect Add New Contact from the drop down listFill in the [...]
========= QUESTION --------- What version of mySQL, Microsft SQL, Windows, Linux, PHP, Perl, etc, are you running? ========= ANSWER --------- Windows 2003 Hosting Accounts--- Perl: ActivePerl v5.10.0PHP: v4.4.9 and v5.2.6MySQL: v4.1.22 and v5.0.81Windows: Server 2003 R2 --------- Windows 2008 Hosting Accounts--- Perl: v5.10.0PHP: v5.2.13MySQL: v5.1.57Windows Server: 2008 R2 x64 --------- Linux Hosting Accounts--- Most versions can [...]
========= QUESTION --------- How do I access my Linux Hosting Account server using SSH (telnet) protocol? ========= ANSWER --------- Telnet to the IP address of your web site over port 2022 Logon using your CPanel username and password ========= EXAMPLES --------- A free SSH/Telnet client can be downloaded from here: http://www.putty.org/ ========= [...]
========= QUESTION --------- How do I cancel my web site hosting account? ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click My ServicesClick the View Details button next to the account you are cancelling Click the Request Cancellation button near the bottom of the page We will respond to you via email to [...]
========= QUESTION --------- What are hostnames or DNS names of the database servers? How do I connect to the Database Server? ========= ANSWER ---------Windows Hosting Accounts mySQL v4 = mysql4.YOURDOMAIN mySQL v5 = mysql5.YOURDOMAIN SQL2005 = SQL2005.YOURDOMAIN --------- Linux Hosting Accounts mySQL = localhost ========= EXAMPLES --------- ========= APPLIES TO / KEY [...]