========= QUESTION --------- How do I add an FTP account? ========= ANSWER --------- Login to the Hosting Control Panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ ---Windows Hosting Accounts Click the Domains IconClick the domain you are interested in working withClick the FTP Accounts icon Click the Add New buttonType in the new FTP Username, Password and Confirm PasswordClick the [...]
========= QUESTION --------- How do I change or reset my Hosting Control Panel Password? ========= ANSWER --------- You can find your username and reset your password from within the Client Portal Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Click My Products and Services Click the View Details button next to the domain you are interested [...]
========= QUESTION --------- We just switched to your hosting services, and we are still seeing our old web site at our past hosting provider, how do we fix this? How do I clear my DNS Cache? How to Flush DNS Cache ========= ANSWER --------- When a site is switched over from one hosting company [...]
========= QUESTION --------- How do I find my web site's IP Address? ========= ANSWER --------- Logon to the Hosting Control Panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows Hosting Accounts Click Domains Click the domain you are interested in working with Click Web Site Settings The third line down: Website IPThis is your web site's IP Address --------- [...]
========= QUESTION --------- How do I setup my email client software? ========= ANSWER --------- We will use Microsoft Outlook 2010 and 2003 as examples (see EXAMPLES) to give you an idea of the steps involved for whatever email client or software you may be using. --------- You may also use webmail instead of an [...]
========= QUESTION --------- I don't understand the difference between a domain name or domain name registration, and my web site hosting account? Can you please explain? ========= ANSWER --------- A domain name is simply the address to reach your web site. Think of your domain name as your home address, for example: 1234 Main [...]
========= QUESTION --------- Every time I send an email, I get a bounce back message saying "Domain Size Limit Exceeded" how do I fix this? ========= ANSWER --------- The reason for this is that the email system allows each web site or domain 1000MB of shared disk space for all of the email accounts [...]
========= QUESTION --------- I want to keep my email folders cleared out to save disk space - how do i take care of this? --------- I have been receiving Domain Size Limit Exceeded errors and need to clean up my email folders to save disk space. ========= ANSWER --------- Logon to webmail http://www.anysitesupport.com/how-do-i-logon-to-webmail/ Select [...]
========= QUESTION --------- Can I setup rules to automatically delete old emails from my email account folders? ========= ANSWER --------- Logon to webmail http://www.anysitesupport.com/how-do-i-logon-to-webmail/ Click the Settings button at the top of the screen Double-click the Filtering folder under My Settings on the left Click Folder Auto-Clean under Filtering Under the Options tab on [...]
========= QUESTION --------- I need to see a report showing how much disk space each of my email accounts is using on the webmail or email servers. ========= ANSWER --------- Logon to webmail with an email account that has been assigned administrator privileges http://www.anysitesupport.com/how-do-i-logon-to-webmail/ If your email account is assigned adminstrator privileges, contact us [...]