========= QUESTION --------- Can I telnet or SSH into the Linux servers my web site is hosted on? ========= ANSWER --------- This is enabled on a per request basis. Please email Support@anySiteHosting.com to request. ========= EXAMPLES --------- ========= APPLIES TO / KEY WORDS --------- Shell SSH Telnet ========= REF --------- [...]
========= QUESTION --------- How do I change the password for my Email Account? ========= ANSWER ---------WEBMAIL--- Logon to Webmail (http://www.anysitesupport.com/wp-admin/post.php?post=12&action=edit) ---Click the Settings (gears icon) at the lower left (in the same column as your inbox, contacts, calendar, tasks, etc) Click the Account Settings item under the My Settings folderEnter your Current Password, New [...]
========= QUESTION --------- Our web site is hosted on anySiteHosting.com's web servers, and we need to access the MySQL or MSSQL database server from our local machines. ========= ANSWER --------- LINUX HOSTING PLAN Login to the Hosting Control Panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ Scroll down and click the Remote MySQL icon in the Databases section Enter the your [...]
========= QUESTION --------- When I am ready to publish a new version of my web site, my web site editing software won't let me specify which folder to upload it to on the server. This means that all my web site content gets uploaded to my FTP Root folder, instead of my /wwwroot folder where [...]
========= QUESTION --------- My web designer is asking me for the information they need to publish my web site. What is it? ========= ANSWER --------- Your web designer is likely looking for FTP access to your web site. FTP access allows you to logon to the file folder system behind your web site and [...]
========= QUESTION --------- I keep getting messages that my mailbox is full and mail is getting sent back to sender. How can I adjust the Mailbox Size Limit for my or other user's email accounts? ========= ANSWER --------- Logon to webmail with an email account that has been assigned administrator privileges http://www.anysitesupport.com/how-do-i-logon-to-webmail/ If your [...]
========= QUESTION --------- I have submitted tickets in the past to have my email account setup as a domain administrator on the email/webmail system, but it keeps getting reset to a non-admin user. ========= ANSWER --------- The reason for this is that once an email account has been setup as an administrator user in [...]
========= QUESTION --------- I uploaded my site to the server, but the web site is not updated when I view it in the web browser? ========= ANSWER --------- Your web site files must be uploaded to the /WWWROOT folder of the server. Check the software you used to publish or upload your web site [...]
========= QUESTION --------- I would like to pre-pay on my account, or add funds to my available balance to be used for payment next time I have a bill. ========= ANSWER --------- Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Click the Add Funds link under Billing on the Client Area page Fill in the amount [...]
========= QUESTION --------- How do I change my FTP Password? ========= ANSWER --------- Login to the Hosting Control Panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ ---Windows Hosting Accounts Click the Domains IconClick the domain you are interested in working withClick the FTP Accounts icon Click the account you wish to change the password forType in the new Password and [...]