========= QUESTION ---------I want to setup a rule so that any time I get an email from a particular person, it automatically gets moved to a folder. Can I create a rule in webmail so that if I get an email from someone it would automatically go to a folder? ========= ANSWER ---------Logon to webmail (see the steps [...]
========= QUESTION --------- How do I clear cached email addresses from popping up every time I type in an address in a new email? I need to get rid of a an address that keeps popping up in suggested contacts every time I address a new email - how do I do this? ========= ANSWER [...]
========= QUESTION --------- We use anySiteHosting.com's hosted exchange service, and need to change our email domain name for example from OldDomain.com to NewDomain.com (MyEmail@OldDomain.com now needs to be MyEmail@NewDomain.com) ========= ANSWER --------- First verify the new domain name. Then logon to the Hosted Exchange portal, click Admin, Users and Groups. Select the checkbox for all users, [...]
========= QUESTION ---------We migrated our Exchange server to anySiteHosting.com's hosted Exchange service, and now when send new emails we get NDR 5.1.1 errors even after deleting the NK2 file or cached email addresses. ========= ANSWER ---------This issue occurs because the value for the LegacyExchangeDN attribute changed. The auto-complete cache in Microsoft Outlook and in [...]
========= QUESTION ---------All of a sudden this morning we are getting tons of bounce back email messages for emails we did not send. What is going on? ========= ANSWER --------- If these are bounce back messages, or email delivery failures for messages you truly did not originally send, the term used to describe this phenomenon [...]
========= QUESTION ---------I am missing some email I know was sent to me - is there a junk mail filter I need to check? ========= ANSWER ---------To check your junk mail folder, logon to webmail (How to logon to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) Click Junk E-mail folder on the left and review your messages. Right-click any message you [...]
========= QUESTION ---------I am using Internet Explorer v11, and having issues deleting emails, composing new emails, viewing contacts, etc... ========= ANSWER --------- Internet Explorer v11 changed the way it handles certain web code, and has compatibility issues with Smartermail (webmail). To work around this, simply add your webmail address (http://mail.YOURDOMAIN) to the Compatibility View site [...]
========= QUESTION --------- How do I remove (delete), or edit the list of suggested contacts that come up when addressing a new email using the webmail client. ========= ANSWER --------- 1. Log in to webmail (How to logon: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) 2. Click on 'Settings' (gears icon) in the left bar3. Click on the '+' next to 'Advanced Settings', select [...]
========= QUESTION ---------How do I configure Mozilla's Thunderbird Email Client for my email hosted with anySiteHosting.com? ========= ANSWER ---------Checking the configuration on an already existing account: Tools menu, Account Settings Select Server Settings under the account you wish to check on the leftEnter Mail.YOURDOMAIN in the Server Name fieldEnter 143 in the Port fieldEnter your [...]
========= QUESTION --------- How do I setup an auto response for my email account? ========= ANSWER --------- Login to Webmail See the following article to learn more about logging on to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/ Once logged on to webmail: Click Settings Select Auto-Responder under My Settings Check the 'Enable auto-responder' checkbox Select the Auto-Responder Message tab [...]