========= QUESTION --------- I have a contact I correspond with regularly that I would like to whitelist, or avoid spam filtering. How do you whitelist a particular email address? ========= ANSWER --------- Logon to webmail (click here for an article on how to) Click the settings gear at the lower left Under My Settings, [...]
========= QUESTION ---------I want to setup a rule so that any time I get an email from a particular person, it automatically gets moved to a folder. Can I create a rule in webmail so that if I get an email from someone it would automatically go to a folder? ========= ANSWER ---------Logon to webmail (see the steps [...]
I have several domains registered with anySiteDomains.com. How do I view the list? Logon to the Client Portal by following the steps listed here: http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/ Click Domains, and then My Domains This will list all of the domains you have registered with us, and allow you several functions to manage them. Including, but not limited [...]
========= QUESTION ---------All of a sudden this morning we are getting tons of bounce back email messages for emails we did not send. What is going on? ========= ANSWER --------- If these are bounce back messages, or email delivery failures for messages you truly did not originally send, the term used to describe this phenomenon [...]
========= QUESTION ---------I received an email today with the subject line "IMMEDIATE VERIFICATION required for" ...my domain. Why did I receive this? ========= ANSWER ---------This is a new step in the domain registration process which was introduced on January 1st, 2014. To take care of this step, please click the "Click here to verify your [...]
========= QUESTION ---------I am missing some email I know was sent to me - is there a junk mail filter I need to check? ========= ANSWER ---------To check your junk mail folder, logon to webmail (How to logon to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) Click Junk E-mail folder on the left and review your messages. Right-click any message you [...]
========= QUESTION --------- I received an email today with the subject line: "Domain Notification: COMPANY NAME. This is your Final Notice of Domain Listing - DOMAIN". Is this legitimate? ========= ANSWER --------- NO - this is unsolicited commercial email (more commonly referred to as SPAM). Please ignore this notice, and/or contact us immediately to [...]
========= QUESTION ---------I am using Internet Explorer v11, and having issues deleting emails, composing new emails, viewing contacts, etc... ========= ANSWER --------- Internet Explorer v11 changed the way it handles certain web code, and has compatibility issues with Smartermail (webmail). To work around this, simply add your webmail address (http://mail.YOURDOMAIN) to the Compatibility View site [...]
========= QUESTION --------- How do I remove (delete), or edit the list of suggested contacts that come up when addressing a new email using the webmail client. ========= ANSWER --------- 1. Log in to webmail (How to logon: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) 2. Click on 'Settings' (gears icon) in the left bar3. Click on the '+' next to 'Advanced Settings', select [...]
========= QUESTION ---------How do I configure Mozilla's Thunderbird Email Client for my email hosted with anySiteHosting.com? ========= ANSWER ---------Checking the configuration on an already existing account: Tools menu, Account Settings Select Server Settings under the account you wish to check on the leftEnter Mail.YOURDOMAIN in the Server Name fieldEnter 143 in the Port fieldEnter your [...]