Pay Online Welcome! We are happy to announce that we have upgraded our client portal to a much more powerful and user-friendly system, and with that, have now retired the old Portal.anySiteSolutions.com client system. The new client portal also has an easier to use online payment option now available [...]
Why is there a charge on my invoice for hardware we are not keeping? Sorry about any confusion here! During a project timeline, we may loan certain items to you while we work to install the approved equipment. This may happen when there is a delay in shipping timelines, a return for a warranty item, [...]
Logon to the client portal (Click the following link to learn how to logon to the client portal: http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/) Click Services, and then My Services from the navigation bar You will be presented with a list of all of the services to which you are currently subscribed. (shortcut: from the account home screen, you can simply [...]
Dear valued customer, Please note that, effective February 12, 2018, in light of increasing costs associated with regulatory compliance, a Regulatory Compliance Fee of $1.02 per line per month will be applied to telecommunications services delivered by anySiteSolutions.com. For more information and a FAQ, please refer to the following notes: --- The complexity and cost [...]
My credit card bills to a different address than the address I have on my account? Can I add a separate billing address to my account so my credit card charges don't get declined? Yes - please follow these steps: Logon to the Client Portal (how to can be found here: How do I logon to [...]
========= QUESTION --------- I would like to pre-pay on my account, or add funds to my available balance to be used for payment next time I have a bill. ========= ANSWER --------- Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Click the Add Funds link under Billing on the Client Area page Fill in the amount [...]
========= QUESTION --------- How do I cancel my web site hosting account? ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click My ServicesClick the View Details button next to the account you are cancelling Click the Request Cancellation button near the bottom of the page We will respond to you via email to [...]
========= QUESTION ---------How do I view my disk space usage? How do I see how much disk space my site has been utilizing? ========= ANSWER ---------Logon to the Control Panel: http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows 2003 Hosting Accounts: Click the Packages iconClick the package/domain you are interested in reviewingClick the Resource Usage icon (it will take [...]
========= QUESTION ---------How do I view my bandwidth usage? How do I see how much bandwidth my site has been utilizing? ========= ANSWER ---------Logon to the Control Panel: http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows Hosting Accounts: (Your control panel is titled Helm) Click the Packages iconClick the package/domain you are interested in reviewingClick the Resource Usage icon [...]
========= QUESTION --------- How do I add a credit card for payment on my account? How do I update my credit card information used for payment? ========= ANSWER --------- Logon to the Client Portal (How to logon to the Client Portal: http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ ) Click the "Hello <your name>" link at the top right of the Client [...]
