========= QUESTION ---------All of a sudden this morning we are getting tons of bounce back email messages for emails we did not send. What is going on? ========= ANSWER --------- If these are bounce back messages, or email delivery failures for messages you truly did not originally send, the term used to describe this phenomenon [...]
========= QUESTION ---------I am missing some email I know was sent to me - is there a junk mail filter I need to check? ========= ANSWER ---------To check your junk mail folder, logon to webmail (How to logon to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) Click Junk E-mail folder on the left and review your messages. Right-click any message you [...]
========= QUESTION ---------I am using Internet Explorer v11, and having issues deleting emails, composing new emails, viewing contacts, etc... ========= ANSWER --------- Internet Explorer v11 changed the way it handles certain web code, and has compatibility issues with Smartermail (webmail). To work around this, simply add your webmail address (http://mail.YOURDOMAIN) to the Compatibility View site [...]
========= QUESTION --------- How do I remove (delete), or edit the list of suggested contacts that come up when addressing a new email using the webmail client. ========= ANSWER --------- 1. Log in to webmail (How to logon: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) 2. Click on 'Settings' (gears icon) in the left bar3. Click on the '+' next to 'Advanced Settings', select [...]
========= QUESTION ---------How do I configure Mozilla's Thunderbird Email Client for my email hosted with anySiteHosting.com? ========= ANSWER ---------Checking the configuration on an already existing account: Tools menu, Account Settings Select Server Settings under the account you wish to check on the leftEnter Mail.YOURDOMAIN in the Server Name fieldEnter 143 in the Port fieldEnter your [...]
========= QUESTION --------- How do I setup an auto response for my email account? ========= ANSWER --------- Login to Webmail See the following article to learn more about logging on to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/ Once logged on to webmail: Click Settings Select Auto-Responder under My Settings Check the 'Enable auto-responder' checkbox Select the Auto-Responder Message tab [...]
========= QUESTION --------- How do I configure my iPhone or iPad for my email account? ========= ANSWER --------- On the iPhone or iPad, touch the Settings icon Touch 'Passwords & Accounts' Under Accounts, touch Add Account... Touch Other Under Mail, touch Add Mail Account Fill in the Name and Description with anything you like, [...]
========= QUESTION --------- How do I change the password for my Email Account? ========= ANSWER ---------WEBMAIL--- Logon to Webmail (http://www.anysitesupport.com/wp-admin/post.php?post=12&action=edit) ---Click the Settings (gears icon) at the lower left (in the same column as your inbox, contacts, calendar, tasks, etc) Click the Account Settings item under the My Settings folderEnter your Current Password, New [...]
========= QUESTION --------- I keep getting messages that my mailbox is full and mail is getting sent back to sender. How can I adjust the Mailbox Size Limit for my or other user's email accounts? ========= ANSWER --------- Logon to webmail with an email account that has been assigned administrator privileges http://www.anysitesupport.com/how-do-i-logon-to-webmail/ If your [...]
========= QUESTION --------- I have submitted tickets in the past to have my email account setup as a domain administrator on the email/webmail system, but it keeps getting reset to a non-admin user. ========= ANSWER --------- The reason for this is that once an email account has been setup as an administrator user in [...]