========= QUESTION --------- How do I cancel my web site hosting account? ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click My ServicesClick the View Details button next to the account you are cancelling Click the Request Cancellation button near the bottom of the page We will respond to you via email to [...]
========= QUESTION --------- What are hostnames or DNS names of the database servers? How do I connect to the Database Server? ========= ANSWER ---------Windows Hosting Accounts mySQL v4 = mysql4.YOURDOMAIN mySQL v5 = mysql5.YOURDOMAIN SQL2005 = SQL2005.YOURDOMAIN --------- Linux Hosting Accounts mySQL = localhost ========= EXAMPLES --------- ========= APPLIES TO / KEY [...]
QUESTION How do I view or update the NameServer records / entries for my domain name registration? ANSWER Domain Registered with anySiteHosting.com If you registered your domain name direct with anySiteHosting.com, then you can follow these simple instructions: Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click the My Domains link Click the View Details button next [...]
How do I view all of my support tickets? How do I search the content of my support tickets? Logon to the Client Portal at https://portal.anySiteSolutions.com (How to: http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/) Click the Tickets link near the top of the page, or click the Support option, and then select Tickets. You will now be presented a view of [...]
========= QUESTION --------- How do I update the contact information on my Domain Name Registration records? ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click Domains, My Domains Click the Manage Domains button next to the domain you want to editClick Management Tools, Contact InformationUpdate the contact information as neededClick the Save Changes [...]
========= QUESTION --------- How do I control who gets invoices, ticket responses or other emails from the Client Portal system? ========= ANSWER --------- Logon to the Client Portal (How to logon to the Client Portal: http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click Edit Account Details under your name at the top rightClick Contacts/Sub-AccountsSelect the Contact you wish to work with [...]
Q. How do I transfer my domain name to another registrar? --- Logon to the Client Portal (http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/) Click Domains, My Domains Click the Manage Domain button next to the domain you are interested in working with Click the Contact Information link on the left, and ensure the Admin Contact email address is set to an email [...]
========= QUESTION ---------What is my password? Why do I have so many passwords? How do I logon to the system? ========= ANSWER ---------The fact is, due to our best of breed systems, there may be at any one time, several separate but complimentary systems that you will need to log in to. Each of [...]
========= QUESTION ---------How do I use the File Manager in the Control Panel? ========= ANSWER ---------Logon to the Control Panel: http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows Hosting Accounts: (Your control panel is titled Helm) After logging on to the control panel, click DomainsClick the domain you are interested in reviewingClick the File Manager iconThen click through your [...]
We are rolling out a new Client Portal solution to better serve our client needs in support, billing, and order fulfillment. Some exciting new features of this powerful new system include: online invoicing and payment options, trouble ticket system, domain and account management abilities. The new Client Portal system.can be accessed directly from the newly [...]