Our company is undergoing a security audit, and we are being asked several questions about our web site, web servers, and IT security. Can you help us with any of this information please? We have been asked to help provide answers to questions included on audits of this nature many times, and have for ease [...]
How do I use the Elevate Mobile App? Download the app from the app store: iOS: iPhone, iPad, iPod Android: Galaxy, etc How do I log off? -Touch the My Account gear icon. -Scroll to the bottom of the My Account screen and touch Log Out.
How do I use Remote Desktop to connect to our anySiteSolutions Hosted Server? Microsoft Windows Click on the Start Menu and search for Remote Desktop Connection In the Computer text field, enter the server name provided by your technician. Select Show Options In the User name field, enter the username provided by your technician. Check [...]
I am using the Microsoft Outlook app on my Android smart phone to access my email hosted at anySiteSolutions.com For some reason whenever I send an email using my phone, the email does not get saved to my Sent Items folder? To set your account to automatically save copies of your sent items, open the [...]
To update your On Hold Music or Messages, please Contact Support. Our support team can advise on how to record the message, or supply us with a script to record for you. Other options for recording include using the Voice Memos app on an iOS device, or downloading Easy Voice Recorder or Voice Recorder on an [...]
How do I setup my Smartermail calendar on my iPhone, iPad, or iPod? On your iOS device, tap Settings, Accounts & Passwords, Add Account, Other, Add CalDAV Account Fill in the fields as follows, and then tap Next at the upper right. Server: smartermail.anySiteSolutions.com User Name: (your full email address) Password: (your email password) Description: (whatever you would like to name [...]
How do I search multiple folders in webmail? Answer: 1. Please click the magnifying glass icon at the top right of the webmail interface. 2. Advanced Search window comes up 3. Enter the search term you are looking for, click the Add Criteria option, scroll down, and click Folder. 4. To search all folders, leave [...]
Q. How do I download a complete copy of my website, or all the files in my website? --- A. You can attempt this via FTP connection, but many times due to timeouts this may not be very successful. Another option is to use CPanel's website backup feature and then download a single zip file [...]
Logon to the client portal (Click the following link to learn how to logon to the client portal: http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/) Click Services, and then My Services from the navigation bar You will be presented with a list of all of the services to which you are currently subscribed. (shortcut: from the account home screen, you can simply [...]
We have a fully managed network with anySiteSolutions.com, and need to remotely connect to the network while offsite, is this possible? Yes! Some benefits of this type of connection: You are essentially remotely putting your computer back inside your office walls and behind your secure firewall. Secure browsing from a public location, by routing all [...]