Pay Online Welcome! We are happy to announce that we have upgraded our client portal to a much more powerful and user-friendly system, and with that, have now retired the old Portal.anySiteSolutions.com client system. The new client portal also has an easier to use online payment option now available [...]
Q. How do I Transfer a Phone Call? Many of our customers prefer to use the Park feature to transfer calls within the office. Please review the How do I Park a Phone Call section below for details. Transfer a Call While on the call, ask your caller to please hold, and press the Transfer [...]
Yealink T46 & T48 Navigate to Menu > Directory > Blocklist Tap the Add softkey or tap the Add button (touchscreen) Using the keypad, enter a Name for the Blocklisted contact Press the down arrow on the directional keypad or tap the Office Number field (touchscreen) Enter the phone number to blocklist Tap Save When a contact number is [...]
How do I use Password Manager on the Client Portal? Please login to the Client Portal (How do I logon to the Client Portal?) Once you have logged on, you can click the Password Manager (note: not Change Password) option under the Hello, (your name)! (or for some accounts it just reads "Hello!") at the [...]
How Do I Manage My Voicemail? Use Your Email to Listen to Your Voicemail Voicemail messages arrive in your Inbox as audio file attachments. (change the email address voicemails are sent to by following the steps in the Elevate App section below) To listen to a voicemail message, open the attachment to play the [...]
How do I add my email account to my Android tablet or smart phone? The steps vary quite a bit across various differing Android devices, and software versions, but the basics are: Touch the Settings icon Select Account Touch Add Account Select Personal (IMAP) When prompted for email or user and password, enter your full [...]
Why is there a charge on my invoice for hardware we are not keeping? Sorry about any confusion here! During a project timeline, we may loan certain items to you while we work to install the approved equipment. This may happen when there is a delay in shipping timelines, a return for a warranty item, [...]
Our Directory Listing service allows you to submit a phone number for listing in several national directory listing databases. Many directory assistance providers use these national databases for their listing information. Most national databases will pick up the information within 6 to 8 weeks. Numbers must have completed porting before you may request a directory [...]
*NOTE: DO NOT replace the SIM card without first discussing and confirming with our support team. Please be sure to pick the correct section for the type of modem you have. If you have a newer square modem with the round display, all you need to do for troubleshooting is simply power it off, count [...]
*NOTE: Please DO NOT replace the SIM card without first discussing and confirming with our support team. If your LTE Modem shows connected, but only has a 4G, or E icon, and not the 4G LTE icon, then it is likely an issue with the SIM card. The following details are provided as a rough [...]