Telephone Features How To

Q. How do I Transfer a Phone Call? Many of our customers prefer to use the Park feature to transfer calls within the office. Please review the How do I Park a Phone Call section below for details. Transfer a Call While on the call, ask your caller to please hold, and press the Transfer [...]

By |2020-11-02T14:09:20+00:00September 2nd, 2020|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on Telephone Features How To

How to block callers

Yealink T46 & T48 Navigate to Menu > Directory > Blocklist Tap the Add softkey or tap the Add button (touchscreen) Using the keypad, enter a Name for the Blocklisted contact Press the down arrow on the directional keypad or tap the Office Number field (touchscreen) Enter the phone number to blocklist Tap Save When a contact number is [...]

By |2021-04-30T16:27:45+00:00August 3rd, 2020|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on How to block callers

Voicemail Cheat Sheet

How Do I Manage My Voicemail?   Use Your Email to Listen to Your Voicemail Voicemail messages arrive in your Inbox as audio file attachments. (change the email address voicemails are sent to by following the steps in the Elevate App section below) To listen to a voicemail message, open the attachment to play the [...]

By |2020-10-30T20:08:42+00:00November 30th, 2019|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on Voicemail Cheat Sheet

Telephone: Request Directory Listing

Our Directory Listing service allows you to submit a phone number for listing in several national directory listing databases.  Many directory assistance providers use these national databases for their listing information.  Most national databases will pick up the information within 6 to 8 weeks. Numbers must have completed porting before you may request a directory [...]

By |2021-01-29T17:29:37+00:00August 18th, 2019|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on Telephone: Request Directory Listing

How do I update my On Hold Music or Messages?

To update your On Hold Music or Messages, please Contact Support. Our support team can advise on how to record the message, or supply us with a script to record for you. Other options for recording include using the Voice Memos app on an iOS device, or downloading Easy Voice Recorder or Voice Recorder on an [...]

By |2019-12-20T15:04:17+00:00September 12th, 2018|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on How do I update my On Hold Music or Messages?

Unified Communications: Getting Started

Welcome to anySiteSolutions: Unified Communications anySiteSolutions UC is an all-in-one communications solution that brings together your phone system, chat, video, screen sharing, and file management into a seamless experience –in the office or on-the-go. In a few simple steps this guide will walk you through: Downloading the accompanying mobile and desktop applications Learning how to [...]

By |2020-10-30T17:16:46+00:00July 15th, 2018|anySiteSolutions.com, Articles, Cell Phone, Documentation, Telephone, Telephones|Comments Off on Unified Communications: Getting Started

Telephone Taxes, Fees and Surcharges

What are all these taxes, fees and surcharges on my telephone bill? Universal Service Fund Surcharge — Federal and State The Universal Service Fund Surcharge is a tax that supports the Federal Universal Service Fund (Federal USF) and other federal and state government programs that promote universal access to telephone service. The Federal USF was established [...]

By |2019-12-06T21:38:41+00:00June 15th, 2018|anySiteSolutions.com, Telephone|Comments Off on Telephone Taxes, Fees and Surcharges

Online Meeting Service

Online Meeting is a powerful meeting software option similar to WebEx or Zoom, but with greater integration to your Telephone system, lower price (free with your phone system*), and dedicated customer support onsite, or via phone or chat. Online Meeting may be easily accessed directly via the Elevate Desktop application, or the Elevate mobile app. [...]

By |2019-12-06T17:11:01+00:00April 23rd, 2018|anySiteSolutions.com, Documentation, Telephone|Comments Off on Online Meeting Service

Changes to Telco Services Fee structure (February 2018)

Dear valued customer, Please note that, effective February 12, 2018, in light of increasing costs associated with regulatory compliance, a Regulatory Compliance Fee of $1.02 per line per month will be applied to telecommunications services delivered by anySiteSolutions.com.  For more information and a FAQ, please refer to the following notes: --- The complexity and cost [...]

By |2018-03-16T12:18:46+00:00January 4th, 2018|anySiteSolutions.com, Billing, Telephone|Comments Off on Changes to Telco Services Fee structure (February 2018)

How do we send and receive faxes using anySiteSolutions.com telephone service?

How do we send and receive faxes using anySiteSolutions.com telephone service? - All faxes sent to your fax number are conveniently delivered to you via email as a PDF attachment. If you would like to adjust what email address these are sent to, please contact support. If you would like to add additional fax numbers, [...]

By |2020-05-12T17:21:05+00:00July 12th, 2015|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on How do we send and receive faxes using anySiteSolutions.com telephone service?
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