How do I setup my Smartermail calendar on my iPhone, iPad, or iPod? On your iOS device, tap Settings, Accounts & Passwords, Add Account, Other, Add CalDAV Account Fill in the fields as follows, and then tap Next at the upper right. Server: smartermail.anySiteSolutions.com User Name: (your full email address) Password: (your email password) Description: (whatever you would like to name [...]
How do I search multiple folders in webmail? Answer: 1. Please click the magnifying glass icon at the top right of the webmail interface. 2. Advanced Search window comes up 3. Enter the search term you are looking for, click the Add Criteria option, scroll down, and click Folder. 4. To search all folders, leave [...]
We of course work with several clients that use gmail for their businesses, and want to know why we always make one of our very first suggestions that they migrate away from such an easy to use service. A few reasons immediately come to mind: Privacy: Google is in the business of data gathering. They [...]
========= QUESTION --------- I have a contact I correspond with regularly that I would like to whitelist, or avoid spam filtering. How do you whitelist a particular email address? ========= ANSWER --------- Logon to webmail (click here for an article on how to) Click the settings gear at the lower left Under My Settings, [...]
========= QUESTION ---------I want to setup a rule so that any time I get an email from a particular person, it automatically gets moved to a folder. Can I create a rule in webmail so that if I get an email from someone it would automatically go to a folder? ========= ANSWER ---------Logon to webmail (see the steps [...]
========= QUESTION ---------I am missing some email I know was sent to me - is there a junk mail filter I need to check? ========= ANSWER ---------To check your junk mail folder, logon to webmail (How to logon to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) Click Junk E-mail folder on the left and review your messages. Right-click any message you [...]
========= QUESTION ---------I am using Internet Explorer v11, and having issues deleting emails, composing new emails, viewing contacts, etc... ========= ANSWER --------- Internet Explorer v11 changed the way it handles certain web code, and has compatibility issues with Smartermail (webmail). To work around this, simply add your webmail address (http://mail.YOURDOMAIN) to the Compatibility View site [...]
========= QUESTION --------- How do I remove (delete), or edit the list of suggested contacts that come up when addressing a new email using the webmail client. ========= ANSWER --------- 1. Log in to webmail (How to logon: http://www.anysitesupport.com/how-do-i-logon-to-webmail/) 2. Click on 'Settings' (gears icon) in the left bar3. Click on the '+' next to 'Advanced Settings', select [...]
========= QUESTION --------- How do I setup an auto response for my email account? ========= ANSWER --------- Login to Webmail See the following article to learn more about logging on to webmail: http://www.anysitesupport.com/how-do-i-logon-to-webmail/ Once logged on to webmail: Click Settings Select Auto-Responder under My Settings Check the 'Enable auto-responder' checkbox Select the Auto-Responder Message tab [...]
========= QUESTION --------- I have submitted tickets in the past to have my email account setup as a domain administrator on the email/webmail system, but it keeps getting reset to a non-admin user. ========= ANSWER --------- The reason for this is that once an email account has been setup as an administrator user in [...]